Noted Changes:

Appointment Updates:

• Due to an increase in tardiness and “no show” for appointments:

• New clients are asked to make a new client deposit, which will be applied to your bill the day of appointment. If you need to cancel your appointment, we do require 24 hours in advance notice, otherwise the deposit is forfeited and nonrefundable.

• Please make sure to arrive 10-15 minutes prior to your appointment to check in and complete your paperwork. If you arrive more than 10 minutes past your scheduled appointment there is a late check-in fee of $20.

• Due to our caseload, there may also be the potential the Doctor may have moved on to another appointment.  If possible, we will try to work your pet in between appointments or may have to reschedule for another date.

• We appreciate everyone who shows up on time and that bear with us when emergencies arise.

Discontinued Products:

• We will no longer carry Trifexis

• Will will no longer carry topical Bravecto for cats and dogs.  We will still carry the chewable for dogs.

Policy Updates:

• We will no longer handle e-prescriptions from external pharmacies (Chewy, Allivet, Petmeds etc).  

• Please call the clinic to request a written paper prescription.  Clients will need to pick up the prescription from the clinic and mail it in.  

• Please plan accordingly so that you do not run out of product.  Give yourself 2-3 weeks.