New Clinic Policy:

As of October 01, 2024:
All pets must be on a leash or in a carrier when entering the clinic.

Our goal is to provide a great veterinary experience for everyone visiting our hospital. There is some basic etiquette that pet owners should be aware of and follow. Here we provide some safety tips and guidelines on bringing your dog to the vet’s office to ensure that everyone can have a comfortable, calm, and safe experience.

Leashes

Even well-behaved dogs can be a risk in a busy lobby, where situations can quickly escalate. Keep your dog on a leash held by an adult, and use a standard nylon leash that's 6 feet or shorter. Attach the leash to a sturdy collar or harness. Retractable leashes can be dangerous.  If you do have a retractable leash, please make sure it is locked before entering the clinic. The thin rope-like cord of the retractable leash can cause severe burns, deep cuts, entanglement or strangulations.

Carriers

Carriers are especially important for smaller pets, anxious pets, or cats. They keep pets safe from other animals, and make it easier for staff to access them. Carriers can also help sick pets rest. If you have a cat, make sure they're used to their carrier before taking them to the vet. 

Pet behavior

Not all pets are friendly, and some may act aggressively out of fear or anxiety. Keep your dog away from other animals unless the owner says it's okay. 

Waiting room etiquette

Be aware of your surroundings and keep an eye out for situations that could escalate. 

Kittens, Puppies, and Sick Pets

Young kittens and puppies shouldn't interact with other animals in the lobby until they've received their vaccines and preventive medicines. Sick pets should not socialize with other pets in the lobby.